BSC eCollege Help Desk (800) 511-1957

Calling all BSC Instructor/Authors

August 19th, 2010

In case you were looking for the process in which to publish a book to Apple’s iBookstore, here you go!

http://www.macsimumnews.com/index.php/archive/gregs_bite_how_to_publish_an_apple_ibook/

Author: scott Categories: Internet, Technology, Tips Tags:

Sir Ken Robinson Says Schools Kill Creativity

August 19th, 2010

Author: scott Categories: Disruption, Education, Technology Tags:

HTML5

June 4th, 2010

This is an example of HTML5 video in a web browser - no plugin required!

A great, and EASY way to get video out to all platforms and devices, without Flash or requiring the user to install browser plugins.

This works on both Macs and Windows, using Safari, Chrome, FireFox, or Opera.


Author: scott Categories: Uncategorized, iTunes U Tags:

eCollege: Pathbuilder Bug

May 14th, 2010

We’ve documented a bug with eCollege that will cause Pathbuilder to become inactive although it shows it enabled in your course admin settings.  Additionally, triggers and criteria set up within the course disappear.  This is a known issue by eCollege.

The good news is that there is a quick fix that not only re-enables your paths, but brings back your triggers and criteria as well.

The bug that disables your paths, is the use of double quotation marks (”) in discussion topic titles.  The double quotes may still be used in any other aspect of a discussion topic, just not the title.

Replacing the double quote (”) with a single quote (’) will re-enable Pathbuilder and bring back your triggers and criteria.

Author: scott Categories: eCollege Tags:

iPad, Hold the Flash

April 28th, 2010

Flash on the iPad will not (and should not) happen-and the main reason, as I see it, is one that never gets talked about.

Read more…

Author: scott Categories: Technology Tags:

ITC Survey

April 6th, 2010

As a result of our email system flagging my survey request as “bad”, I’ve put the link to the Faculty Survey here.

Thanks for being patient!

Author: scott Categories: Uncategorized Tags:

Misalignment after Word Doc Conversion Process

March 29th, 2010

Have you ever uploaded a Word document using the eCollege course upload tool and come across instances where the images, text, tables, etc. are not properly aligned after the conversion (Word to HTML) process completed?

Read more…

Author: scott Categories: Tips, eCollege Tags:

Basic Troubleshooting

January 4th, 2010

If you find you are experiencing difficulty with a particular eCollege feature, one of the first things you will be asked by the eCollege help desk, is to try another browser. I recommend trying both FireFox and Safari on both operating systems to see if it solves any issue you may be experiencing.

If that doesn’t help, try the following to clear the cache from your browser:

Read more…

Author: scott Categories: Uncategorized Tags:

NDUS Online Conference

October 29th, 2009

I’m currently sitting in the NDUS Online Conference in Fargo, where among other things, we’re going over the Noel-Levitz survey with the 2008 North Dakota results.

Guess what the big topic is that appears will drive this conference, Quality Matters - or a version thereof at least.

Expect to hear and see more of it on our campus in the coming months!

Author: scott Categories: Instructional Design, Quality Matters Tags:

eCollege/eCompanion Video Tutorials

October 26th, 2009

If you’re new to eCollege/eCompanion, or would just like a refresher, we’ve made video tutorials available on eCollege/eCompanion basics.

We’ll add more advanced topics down the road, but wanted to get these up in case we have a spike in eCollege/eCompanion use due to an H1N1 closure.

You can access to the videos two ways; via iTunes U, or YouTube.

The ITC iTunes link is: https://deimos.apple.com/WebObjects/Core.woa/BrowsePrivately/bsc-nodak-public.2677370851.02677370853

The ITC YouTube link is: http://www.youtube.com/user/bscitc

Author: scott Categories: Uncategorized Tags: